About Highsmith Guns
Highsmith Guns stands as a comprehensive destination for firearms, archery, and shooting sports in Greenfield, Indiana. With a 4.7-star rating across 258 reviews, the shop has built a solid reputation as a reliable source for both collectors and modern shooters.
The inventory reflects broad appeal and depth. From vintage World War II collectibles to the latest modern rifles and handguns, Highsmith carries stock that satisfies history enthusiasts and contemporary shooters alike. This range is complemented by a dedicated archery section and optics selection, making the shop a one-stop resource for shooting sports. Pricing remains competitive across categories, addressing a common challenge in specialty retail where quality selection often comes with premium markups.
The in-house shooting range is professionally maintained and represents a significant advantage for customers who want to test purchases on-site or improve their skills with guidance. This facility attracts both serious competitors and casual recreational shooters, and the infrastructure supports safety and proper technique development.
Staff engagement is a notable strength. Employees demonstrate genuine product knowledge and patience with customers, particularly those asking foundational questions. The willingness to spend time educating buyers - described by customers as “playing 50 questions” - indicates a business culture that prioritizes customer success over transaction speed. This approach builds trust, especially among newcomers to the shooting sports.
That said, some long-term customers have noted a decline in service consistency and product quality in recent years. Reports of faulty merchandise and difficulties with customer service resolution have emerged, suggesting operational challenges that contrast with the shop’s historical reputation. This gap between past performance and current experience represents an area of concern for customers who have previously relied on Highsmith as their primary recommendation source.
For those in the central Indiana area seeking a combination of selection, pricing, and in-house range access, Highsmith Guns remains a solid choice. The current staff and facilities support a positive experience, though potential customers familiar with the shop’s earlier iterations may notice differences in service standards.